Customer Care information:
If you would like any assistance with your order please call our customer care number We will be very happy to assist you.
Maintenance:
Wood&More has a comprehensive maintenance service for all its customers on all its products. If for whatever reason you may require maintenance, please get in touch with us right away. We will provide you with the best options for moving forward and ensure that your Wood&More product gets back in shipshape. Just by contacting us.
Deliveries executed by Wood&More:
- Deliveries take place from 7 to 15 working days according to product type.
- Wood&More Furniture is fully responsible for delivering the goods door to door in good condition and according to standards.
- The operations team shall contact the customer before shipping to confirm the date, time, and location.
- Customers have to report if their location or premises need any special handling, e.g: external lifter is needed, narrow corridors or doors,…etc
- If the customer refused to receive the goods after it has been shipped without the above-mentioned term taking place then Wood&More Furniture has the right to charge the customer the full actual shipping fees.
Guarantee:
Our products are fully guaranteed for 3 years against manufacturing defects. This guarantee does not cover faults due to improper usage of the product and discoloration of fabrics.
